FAQ
Frequently Asked Questions:
- Where are you located?
Mineral Angel operates out of two locations:
Our website is based in Raleigh, NC and carries mineral specimens and polished crystals.
Our instagram live sale is based in Guilin, China and carries the newest minerals to hit the market straight from the source with retail and wholesale options.
- How do I shop?
Our stock can be shopped via:
-live sale on TikTok (@mineralangel) or Instagram (@mineral.angel)
-our website (https://mineralangel.com)
-our Etsy (MineralAngel)
We are also always available by direct message or email (mineralangelllc@gmail.com) for any inquiries, so feel free to reach out!
- How much is shipping?
Website: US orders start at $5 for shipping. International shipping starts at $15. Shipping is calculated using USPS from NC.
Live sale: FREE worldwide ocean shipping on palette of which volume is over 1 CBM. Or starting at $10 for the first kilogram.
- What is the shipping timeline?
Processing Time:
Our average processing time is 1-3 days.
Estimated Shipping Times:
From US Showroom:
North America: 2-5 business days
Europe: 7-10 business days
Asia Pacific: 7-12 business days
From China Warehouse:
North America: 7-10 business days
Europe: 14-16 business days
Asia Pacific: 10-12 business days